Questions 1 to 3 refer to the following memo.

To: Staff, Research and Development Dept. From: Jasmine Sparks, Manager

Date: October 20

Re: David Yang’s farewell party

I’m sure everyone in the department knows that David Yang will be leaving the company to work for Meyers and Goldman by now. A farewell party —1— for David from 5:30 to 8:30 P.M. on Friday, October 31, in the main conference room. I would like to ask each of you to contribute a small sum of money for a present that the department will purchase for David in appreciation for the excellent work he has done —2— the years. I have asked my secretary, Claudette, to receive your donations, so please drop by her desk before the end of next week.

It is my hope that you will be able to join the entire department in honoring David’s ten years with the company. Please get in touch with Claudette by 5 P.M. on Monday, October 27 to let us know —3— you will be attending the commemoration.

1.

Questions 4 to 6 refer to the following letter.

Dear Mr. Castro:

It is my pleasure to —4— you that beginning next month, Chrislyn Spano will be Gibson & Dunn’s Real Estate representative in your area.

Ms. Spano has been assisting clients in purchasing land and housing in the Bromley area for the last seven years. She is very —5— in her field, and we are fortunate to have her in our London office. If you are interested in buying —6—, please write to her at cs@gibsondunn.com.

Very sincerely yours,

MARILYN CARR Manager

Gibson & Dunn, London

4.

Questions 7 to 9 refer to the following article.

To help pay for infrastructure improvements, Governor Bill Anderson —7— a $1 increase on the toll fee for vehicles entering the western turnpikes. The governor’s decision took effect last week. It is expected that an amount of $80 million dollars will be generated from the increase this year and will be used to repair the state’s turnpike system. —8—, the Transport Authority is now scheduling tunnel and road renovations to ensure drivers’ convenience and safety.

In a press conference held last week, Governor Anderson addressed the motorists’ concerns. He said that although the toll fee increase is —9—, he believes that it will improve road and traffic conditions for all drivers using the turnpike.

7.

Questions 10 to 12 refer to the following memo.

GIL DURDIN

Director

Newline Shopping Center

Dear Mr. Durdin,

In high-traffic establishments such as yours, floors are used around the clock as deliverymen bring goods and people come and go into the building. Given the —10— use, the floors must be very durable to remain usable over the years. To —11— this matter, Floorbest, Inc. has designed a special protective floor system specially for supermarkets and commercial centers like yours.

We are the speediest installer in your region! After you make an order, a Floorbest installer will visit your location within two business days to take the exact specifications for your business. Installation of the new flooring system —12— within four weeks. To request a free estimate, please call today at 373-4555.

CLYDE PARKER

Manager

Floorbest, Inc.

10.

Questions 13 to 16 refer to the following memo.

Communications Expert Needed

Green World, an environmental group, is looking for a Communications Expert. The position 13___ writing speeches and newsletters, updating a blog, and handling all communication with the news media. A secondary duty will be to research public opinion about a wide variety of environmental 14___. The position reports directly to the Director of Communications.

Candidates should have a degree in communications or media studies, and excellent speaking and writing skills. To 15___ , please e-mail a resume or CV and a cover letter to jobs@greenworld.org before June 30. 16___.

13.