Dear Mr. and Mrs. Hanson,

We are please to be part of your overseas moving process. Your company, 1 Net, has hired us to 1___ you with all of the details. First, then, we need to know on what date you will be starting at the Zurich office. We will have installed all of your personal and professional 2___ before this date. We also need to know details about your children: how old are they, what year are they in school. We need this information so that we can prepare their 3___ in a Swiss school. Lastly, please let us know if you have any hobbies that you plan to continue in Zurich. We will try to find an 4___which offers the same hobbies. Your move is important to us and we are available to answer any questions you might have!

Sincerely,

A Plus Removals

1.

Questions 5-8 refer to the following e-mail.

To: Project Leads

From: James Pak Subject: Training Courses

To all Pak Designs project leaders:

In the coming weeks, we will be organizing several training sessions for 5___ employees. At Pak Designs, we believe that with the proper help and support from our senior project leaders, less experienced staff can quickly 6___ a deep understanding of the design process. 7___, they can improve their ability to communicate effectively across divisions. When employees at all experience levels interact, every employee’s competency level rises and the business overall benefts. For that reason, we are urging experienced project leaders to attend each one of the interactive seminars that will be held throughout the coming month. 8___

Thank you for your support.

James Pak

Pak Designs

5.

Welcome to Red Cedar Park

Every year, more than 250,000 people 9___ Red Cedar Park. 10___.

Please help us keep the Park in its natural 11___ by walking only on marked paths, leaving pets at home, and taking out all your trash when you leave. Camping is allowed only in designated areas. Fires are not 12___.

9.

Sales of New Homes Down

Sales of new homes 13___ in November by the largest amount in three years, according to a Housing Department report released on Friday. The report noted that 1.5 million single-family homes 14___ last month, a 7 percent drop from last year. 15___. Clear signs of the problem began to 16___ in early spring, when sales in many of the nation’s largest markets started to slow down.

13.