Question 1- 3 refer to the following email.
Date: May 17^thTo: Jordan Jones
From: Kelsi Selina
Subject: Europe Tour

Hey, Jordan,
I hope you’re having a nice summer. I’m writing this email just to (1)………………the schedule for our trip to Europe.
I know about our original (2)…………….from a month ago, but I just wanted to let you know that I think we should make a few changes to it.

Since the performance date for The Phantom of the Opera in Paris has been moved to a (3)……………time, I think we should go to Germany first and then to France. Please get back to me as soon as possible so we can discuss this matter!

Question 1:

Question 4- 6 refer to the following email
To: Fallon Enterprises Employees
From: Max Hughess
Subject: Next week’s seminar
We are formally inviting you to the English Summer Camp at SEC Academy. The summer camp will feature not only (4)………………lectures in English, but also many different activities to build confidence in people when speaking English.

The camp will feature Kent University English Professor Jason Filmore. Professor Filmore (5)………………how easily students can get rid of their fear of speaking English at this camp.

The most important (6)……………….of this camp is that every single student will have to speak only English for the entire day during intense workshops, lectures and other activities.

If you’d like to join our camp, please complete the documents included. We hope to have a wonderful camp with all of you!

Question 4:

Question 7- 9 refer to the following letter.
Hansin Tours
Thank you for (7)………………Hansin Tour for your trip. As a highly rated tour agency, we’ll make our best effort to meet your highest expectations with our service.

The limousine bus will (8)……………..at 12:00 PM from in front of Ito Tower (121 21^st street, Cleveland) and then head to the airport.

Since we will arrive late at night because of the time difference, the (9)……………time of the first day will be spent getting settled in at the hotel. We will follow the regular schedule from the second day of the trip.

Please don’t forget to bring your passport and all the necessary documents.
Thank you again for choosing us and we hope you have a wonderful trip.
Hansin Tours.

Question 7:

Question 10- 12 refer to the following memo.
To: KMX Tires
We are sorry to inform you that we won’t be able to supply the raw materials for the rest of the (10)………………year due to our company’s financial bankruptcy.

Our company and the rest of the stock will be put on an audition by the bank (11).…………….3:00 PM on August 2^nd. Once the audition is over, we will pay back the amount for the rest of the year on an individual basis.

Please understand that the bankruptcy was an unexpected situation for us as well. And we are truly sorry if any possible disruption (12)………………by this event.

Question 10: