Questions 1-3 refer to the following e-mail. 

To: kgharib@GharibLegal.comFrom: schoi@GharibLegal.comSubject: Gift for Mr. Taylor

Date:May 5

Hi Kamau,

The other day you mentioned that we should give a gift to Mr. Donald Taylor since he has been a (1)…………………………….. of ours for almost a decade now. I couldn’t agree more as I have helped Mr. Taylor in at least five different real estate cases over the years. When you first mentioned this idea, I really didn’t know (2)……………………………… we should get him, but I’d like to give you a suggestion now.

Mr. Taylor once told me that he’s a big fan of adventure novels by the British writerm Leona Grant. I just read on the Internet that her latest novel, A True Cop, will be published at the beginning of next month. I’m not sure what the difference in price (3)……………………………….. between a paperback and hardcover copy of the book, but I can check on the Internet if you like. Could you please get back to me about this?

Thanks a lot.

Su-jin

Question 1:

Questions 4-6 refer to the following e-mail. 

To: All Advertising Staff

Date: Wednesday, August 18

Re:Proposal update and requests

Advertising Staff:

Following yesterday’s discussion about problems with our proposal for Grape Sensation, I would like to let you know that it (4)………………………………. . Everyone can now pick up a copy from James Kingly’s desk. I would also like to mention that I received e-mails from two clients this morning about their advertising campaigns. Belford Camera Manufacturer has asked that (5)…………………………….. include more images andless written textin their poster. This will serve to attract the attention of people in public places like subway stations. Other than that, the executives at Belford are happy with our overall design.

The manager of Delbert Paint Supply would like to two more important pieces of information mentioned in the radio commercial.The fact that Delbert is the oldest supplier of paint and paint products in Trafford City must be included. This indicated to potential customers that the business is (6)……………………………….. in providing quality products and service.

We also need to mention that Delbert’s is open late on Fridays, until 9:00 P.M.

Sincerely,

Shawna Wei

Head of Advertising

Question 4:

Questions 7-9 refer to the following memo. 

TO: Sales and Marketing Staff

FROM: Brian Mergler

DATE: August 24

SUBJECT: Leadership Workshop Day

Published author and renowned speaker Darin Marr will be providing a series of workshop sessions all day on September 14 titled “Speaking from the Heart”.

The workshop will be held in the Gladstone Room of the Wilford Hotel, just one block from here. All sales and marketing employees here at Flinton Inc. can (7)…………………………………….. free of charge, provided you show your employee card. (8)……………………………………. it is free, preregistration is still required as only 200 seats are available. To register, please go to www.WilfordHotel/events.

Please speak to me by tomorrow afternoon at the latest if you’re interested in these (9)……………………………………… sessions.

Sincerely,

Brian Mergler, Assistant Head of Sales

Flinton Inc.

Question 7:

Questions 10-12 refer to the following notice. 

Attention All Norton City Subway Passengers

Over the course of the next month, approximately 50% of the automatic ticketing machines inall the subway stations throughout Norton will be out of service. This will allow technicans at the Norton City Transit Authority time (10)………………………. modifications that will enhance our ticketing system.

(11)………………………………… these modifications, you will be able to purchase a monthly subway pass directly at any specially marked ticketing machine in subway stations. This will save you time as you will not have to wait in line at local convenience stores or even at subway ticket booths.

On behalf of the Norton City Transit Authority, I’d like to thank you for your patience in this matter, and we hope everyone benefits from this (12)……………………………… service .

Sincerely,

Andreas Bernsten, Director

Norton City Transit Authority

Question 10: