Questions 1-5 refer to the following notice and e-mail. 

Wanted: Volunteers

Help spread a happiness.

Greenberg Brothers is looking for volunteers for the annual Children’s Christmas Charity Party to be held on December 12^th.

Every year since Greenberg Brothers was founded in 1975, we have hosted a Christmas Charity Party for underprivileged. These children are either resident in children’s homes or are currently being monitored by social services due to an unstable environmental.

We need two basic kinds of volunteers:

1. People to collect money and gifts from local business
2. People who will be able to assist on the day (supervising games, preparing and serving snacks, and providing a happy, carefree environment)

In particular, we need volunteers for the party who are qualified to administer first aid. We are required by law to make this provision.

If you are interested in volunteering, please talk to your office manager or send an email to GBXmasparty@greenberg.co, stating in which capacity you would like to offer your services.

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To: GBXmasparty@greenberg.co

From: Sally Daysday@greenberg.co

Subject: Party Volunteers

Date: November 20^thI was very interested to read the notice posted in the staff room, and I’d like to offer my services as one of the Children’s Party volunteers. I’d be happy to help out in both the planning and preparation stage, and at the party itself. I am a qualified first-aider with up-to-date certification. The parties have a special meaning for me because, before joining Greenberg Brothers, I worked for social services for fifteen years. Every Christmas, the children I worked with used to look forward to the parties for weeks in advance. One of my acquaintances is a balloon toy making session for the kids. He’ll demonstrate a few shapes such as dog, rabbit – that kind of thing, and teach the kids so that they’ll all have a balloon toy to take home. He has spoken to Balloons For All, and they will be donating 300 balloons.

I look forward to learning more details.

Sally Day

Question 1: What is the purpose of this notice?

Questions 6-10 refer to the following advertisement and complaint. 

Ride in Style! Save $15 off a weekly rental or get a free weekend day with this coupon!

Johnson’s Motors is offering you the chance to rent a quality vehicle at an all-time low price. Rent any vehicle form an Intermediate through a Sports Utility Vehicle, and you can get one weekend day free or save $15 on a weekly rental when you present this coupon at any participating Johnson’s Motors Rental Car location in the US.

To take advantage of this offer, call you travel consultant or the Rental Car Specialists at 1-800-225-7985. Coupon #MUJ8745. Rental must begin by 6/39/05.

An advance reservation is required. Subject to complete Terms and Conditions.

To view complete terms and conditions, log on to www.johnsons_rental.co or call 1-800-226-7986 to request a brochure. Subject to approval, eligibility restrictions apply.

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35 Sunny Dales,

Westport

CA 30057

June 25, 2005

Dear Sir,

Re: Coupon #MUJ8745

I recently applied for the above coupon, the details of which ran in the national press earlier this month. I am a 35-year-old with a clean driving license, no traffic violations, a perfect credit record, and no criminal background. However, when I tried to apply for this rental offer, I was treated like a common criminal.

I object strongly to the fact that I was fingerprinted, and my prints were run through police records. All I wanted to do was to take advantage of a $15 rental discount. I had heard that Johnson’s Motors operate according to very strict guidelines, but his is ridiculous. Furthermore, my application was rejected with no explanation other than, “Sorry, you do not fit our rental criteria.” I cannot begin to imagine who you do rent cars to.

I will be warning all my friends and acquaintances against using Johnson’s Motors.

Sincerely,

Matthew Jernsted

Question 6: What is this advertisement for?