1. Questions 1-3 refer to the following information.

Voucher from Pixel Computer Equipment

Don’t miss Pixel Computer Equipment’s special offer!

This voucher entitles the owner (1) ____ a 50% discount on a new laptop computer. There is also a trade-in option for used laptops. Just (2)______ this voucher to any of our retail locations and a new laptop computer is yours!

All our (3)______ are open from 9 a.m. to 6 p.m. Monday through Saturday.

The offer is valid until December 31.

Terms and conditions apply.

Call 1-800-407-0987 to find out where your nearest branch is.

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4. Questions 4-6 refer to the following memo.

To: George Rowan
From: Damien Frost

Mr. Philipson from Gordon Electric called this morning. He reported that, unfortunately, only six (1)___  the ten computers we ordered have arrived.

The other four should be in stock by Friday. He wants to (2)_____ if you would like to wait until all the computers are here before they deliver them, or if you would like the six in stock to be delivered immediately and the remainder when they arrive.

Either way, we won’t be billed for delivery. He apologizes for the (3) ______.

 

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7. Questions 7-9 refer to the following information.

Dear Ms. Carter

Happy birthday!

As part of your birthday (7)______, your colleagues in the marketing department have invited you and a companion to a three-course dinner at Steakhouse Plus.

You may choose whatever you like from the menu. The voucher is not valid for business lunches and cannot be combined with any other offer.

The restaurant offers a large selection (8)______ dishes, including options for vegetarians.

This voucher is valid for one week before and one week after your birthday.

Please call Steakhouse Plus at 9087-541 to (9)________ your reservation.

Enjoy your dinner at Steakhouse Plus!

 

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10. Questions 10-12 refer to the following memo.

To: Wendy Parker
From: Arturo Lopez
Date: Sept 22
Re: Our Meeting YesterdayDear Ms. Parker,

Further to our meeting yesterday, I would like to thank you for your (10)_____ and patience.

We realize how disappointed you are that the contract has still not been signed. We all understand that this is a very (11)_____ situation. I suggest that the next step is to meet with our legal team and try to reach a compromise. Would you be available (12)____ our offices sometime before the beginning of next week?

Please let me know when would be convenient.

Sincerely,

Arturo Lopez

 

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