1. Questions 1-3 refer to the following letter.

Cesar Jimenez 11 Greenway

Court, Apt. 4G Franklin, Wl

53133

Dear Mr. Jimenez,

Your supervisor and (1)_______have reviewed your request to extend your hours from 20 hours to 40 hours per week. Based on the high quality of your performance and the needs of your department, we have agreed to the time increase, effective January 2. The enclosed benefits booklet details the compensation that will be available to you as a full-time employee. Be sure to read this information (2)________and submit the necessary paperwork before January 2. In the meantime, please meet with your supervisor to discuss how this change (3)_______ your job responsibilities.

Should you have any questions regarding your benefits or hours, I am available by phone (414-5550186) or e-mail (d_richards@haroldsonelectric.com).

Sincerely,

Deborah Richards

Director, Human Resources

 

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4. Questions 4-6 refer to the following article.

Wellness in the Workplace

(4)_________ health care costs remain an issue of great concern for many employers. “People are working more hours, and at the same time, medical costs are rising, so it makes sense to promote wellness,” says Morris Hsiu, health services coordinator for Greenview Marketing in Kelowna, British Columbia. “It costs less to build and staff a gym than it does to pay for health care, train new staff or hire temporary staff to take over when someone becomes ill (5)________ stress or overwork.”

At Greenview, as at other companies, employees who use the gym are more relaxed and productive and spend fewer days away from work due to illness, thus saving the company money.

Hsiu recommends that companies start with small steps to (6)_________ encourage good health. Some suggestions from Hsiu include bringing in instructors to provide classes in stretching or aerobics and hiring nutrition consultants for diet information.

 

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7. Question 7-9  refer to the following information.

Marenzo Services 

Company Description

Marenzo Services is one of the leading recruitment agencies in the world. The company provides the needs of (7) ____ companies from all over the world.

For 50 years now, the company was able to provide highly qualified talents to well known companies and provide employment opportunities and career advancement to individuals. The company’s (8)_______is located in England. We have over 50 local offices worldwide.

Mission

Our mission is to provide employment opportunities and career advancement to deserving individuals and to provide highly qualified talents that fit the needs of (9) _____ clients.

Company Goal

Our Company Goal is to be the top recruitment agency in the globe.

 

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10. Questions 10-12 refer to the following memo.

Date: October 25

To: Julie Lin, Purchasing

From: Peter Melaney, Information Technology

Re: New Computer Software

As you know, our business (10)______ on keeping our computers and electronic documents safe from viruses. With that in mind, I’ve recently looked into two new software options. The license for our current computer-protection software will expire at the end of the year, so this is a good time to consider other possibilities.

The first program is called Compu Cleaner, and it comes from a Taiwanese company. Compu Cleaner has been around for many years and is (11)____ used in the industry. However, it is quite expensive.

 

The second possibility is a program made in Canada called Viraways. This program is relatively new and has not yet been reviewed.(12)_______ , its low price makes it a product that we should consider.

 

Please let me know your thoughts on this matter.

 

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